Service Emploi spécialisé depuis 27 ans
Pour être rappelé, indiquez votre numéro de téléphone.
3 à 5 ans d'expérience
Réf : 2609231404
Sales Et Customer Success Specialist
Ma recherche
Je recherche tout type de contrat, dans toute la France, dans le Batiment.
Formations
Bac +5 - Higher Institute of Accounting and Business Administration – Manouba, Tunisia Master’s in Management – Accounting and Financial Techniques
Expériences professionnelles
01/2022 - à ce jour : Freelance Sales Development Representative
Conducted high‑volume outbound campaigns (60+ calls, 100+ emails/day) with 30%+ conversion; qualified leads, clarified needs and provided product recommendations; maintained CRM pipelines with accurate notes and sales progression tracking; adapted messaging based on ICPs, boosting engagement by 20%.
Conducted high‑volume outbound campaigns (60+ calls, 100+ emails/day) with 30%+ conversion; qualified leads, clarified needs and provided product recommendations; maintained CRM pipelines with accurate notes and sales progression tracking; adapted messaging based on ICPs, boosting engagement by 20%.
01/2022 - 12/2023 : Sales & Customer Success Coordinator chez Connectly Services
Built outreach and follow‑up processes, increasing demos booked by 25%; partnered with marketing to align customer messaging; ensured smooth client onboarding and high retention.
Built outreach and follow‑up processes, increasing demos booked by 25%; partnered with marketing to align customer messaging; ensured smooth client onboarding and high retention.
01/2020 - 12/2022 : Sales & Customer Experience Specialist chez Brightpath Group
Responded to inbound leads, qualified prospects and booked meetings for AEs across multiple time zones; created messaging templates and support scripts to improve speed and conversion; conducted follow‑ups and upsell campaigns with 15%+ conversion from existing clients.
Responded to inbound leads, qualified prospects and booked meetings for AEs across multiple time zones; created messaging templates and support scripts to improve speed and conversion; conducted follow‑ups and upsell campaigns with 15%+ conversion from existing clients.
Langues
English (Oral : courant / Ecrit : intermédiaire), French (Oral : courant / Ecrit : intermédiaire), Arabic (Oral : maternelle / Ecrit : expérimenté)
Atouts et compétences
Outbound Sales & Cold Calling, Customer Needs Discovery & Solution Selling, KPI Tracking & Performance Optimization, CRM Tools (Salesforce, HubSpot, Pipedrive), Objection Handling & Active Listening, Multilingual Communication (EN, FR, AR), Remote Work Collaboration (Slack, Notion, Zoom), High‑Volume Lead Qualification & Conversion, Customer Satisfaction & Retention