Responsable logistique

French call center manager

Employeur confidentiel

experience Company activity field: tires sales Responsibilities: -creating customer-friendly support, recruiting necessary staff, meeting KPIs specific to a call center (ex: maintaining at least 4.4 stars from max 5 stars of customer rating on the online store) Achievements: the rotation of the working staff is zero from the moment I take of the French call center, the clients rated the French call center activity with a minimum of 4.5 stars out of 5, higher than the limits.

Call center agent

Employeur confidentiel

-Replacing maternity leave - Company: Totalstay Romania Working city: Targu Mures Company activity field: tourism Responsibilities: - assuring the contact between travel agents and hotels when needed - solving payment and reservations issues, - providing accurately and complete information demanded by the travel agents, - report important and serious matters to the seniors

LOGISTIC PLATFORM MANAGER

Employeur confidentiel

Department: Logistics Company activity field:Industrial Christmas decorations Responsibilities:recruiting administrative staff, ensuring the flow of goods to and from the platform, checking warehouse management, business planning and verification of subordinate staff. Achievements: implemented a new storage and transportation method who reduce by 60 % the time of loading and unloading trucks by maintaining almost the same amount of gods transported.

Poste

Employeur confidentiel

Department: Logistics Company activity field:Recruitment Responsibilities: providing logistics flow of departures and arrivals of persons detached in France, providing logistic support for ongoing projects abroad 3.

COMMODITY EXPERT

Employeur confidentiel

Department: Conctructions Company activity field : Dauphine INSULATION group brings together two major, effective and dynamic entities: DI PROJECTION and DI ENVIRONMENT. DI PROJECTION and its subsidiaries (GDI Gonnet insulation, DI Gaines) specialized in the field of spray insulation (thermal, acoustic, Fire) and fire protection: achieving ducts Fire - placarding Fire in tunnels - application of intumescent paint. DI ENVIRONMENT and its subsidiaries (EAS Bordeaux to Paris SAMI) are experts in the treatment of asbestos, lead paint removal and stripping since 1995. Responsibilities: - auditing standards and rules and ensuring that they are in progress at the construction sites, - Responsible for collecting and reporting security data

Call center agent, central reservations department

Employeur confidentiel

Department: services Responsibilities: - assisted customers with their queries and problems by phone and email ( starting with reservation issues, nationality issues, payment etc) - helping customers making new reservations easily -transfer urgent calls to the required departments and hotels quickly and accurately if needed. - acting like first point of contact for existing and new clients

LOGISTICIAN

Employeur confidentiel

Company activity field: Multinational company, market leader in Romania. Responsibilities:- ensuring a continuous flow of supply of goods in the designate territory. - analyzing sales figures and forecasting future sales volumes to maximize profits, - analyzing and interpreting trends to facilitate planning, - organizing special promotions, displays and events

INSPECTOR

Employeur confidentiel

Department: auction holding Company activity field: children social assistance Responsibilities:- providing documents necessary for the auction holding process

specialization course - field lab technician

specialization course - field lab technician

Faculty of Law

Faculty of Law

economical profile

economical profile